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How To Login to the Client Portal

Introduction

The client portal is a way the law firm can securely share certain information with you.  

How to access the client portal

  1. When the attorney invites you to the client portal you will receive an email with the subject stating “You have an update from [Law Firm Name]”
  2. Body of email will show that an individual from the firm has invited you to join their client portal.  Please select click here to login to your Client Portal account
  3. You will be asked to choose your username, choose a password and then confirm your password and then activate your account.
  4. Once your account is created you can view the client portal.  The website to login is client.cosmolex.com
Mulitple Matters

If you have multiple matters that have been invited to the client portal, there will a drop-down for you to choose the appropriate matter

Forgot Password

If you happen to forget your password to login to the client portal, follow steps below:

  1. In your URL type in client.cosmolex.com or select HERE
  2. Select the click here option underneath Log In
  3. Select the option for forgetting your username or your password
  4. Type in your username and you will receive an email to reset your password
Note

If you do not remember your username, you can contact the firm. They will be able to see your username but not your password

Additional Information

Logging out of the client portal:

After you are done viewing the information shared with you, you can click the arrow next to your name on the top right of the screen to log out

Locking the tabs on the side panel so they do not expand:

If you would like to have the tabs on the side panel not expand, please click the icon next to your name with three lines

Updated on May 7, 2020

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