Get answers to frequently asked questions for your CosmoLex Account.
How Does the 14-Day Trial Work?
Learn details about the trial period
Updating Your Account’s Email Address
Learn how to change your user's email address
Adding Your Payment Information
Learn how to enter your payment information when upgrading
Updating Your Payment Information
Change the payment information for your CosmoLex Subscription
How to Change your Date Format
Learn how to change the date format for your CosmoLex account
How to Change Your Default Country
Learn how to change the default country for your CosmoLex Account
Inactivity Timeout in Cosmolex
Learn about the user-specific inactivity timeout feature
Reset Your Password
Learn how to reset your password
How to Enable and Disable Two-Factor Authentication
Learn how to enable or disable two-factor authentication for your firm
How to Add a CosmoLex Accounting Partner (CAP) to Your CosmoLex Subscription
Learn how to add a CAP user to your CosmoLex account
Can't find the answer you're looking for? Don't worry we're here to help!
Submit a Ticket