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In This Article…

  1. Resolve the Token Error Message

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Invalid Token Error Message

In This Article…
  1. Resolve the Token Error Message

If a new user does not click the link in their email invitation within 48 hours of receipt from their CosmoLex Admin, they receive a token error message.

Resolve the Token Error Message

To resolve the error, the admin can:

  1.  From the left navigation panel, click Account.
  2. From the Account left navigation, click User Management.
  3. From the tabs atop the User Management screen, click User.
  4. From the toolbar atop the User screen, click Action > Reinvite User.
    The system sends the user a new email prompting them to create a password.
Updated on March 9, 2022

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